AgriCentra privacy notice

Information we use

• Login and account data: phone number, language, account status, and security records.
• Profile data: name, town, district, farm or business name, bio, avatar, and the WhatsApp number you choose to publish.
• Marketplace data: listings, photos, buyer requests, offers, messages or notes submitted through forms, orders, ratings, payment method, and buyer-provided payment proof.
• Location data: a pickup point you provide. Public pages receive only a safer area or approximate map; exact coordinates stay restricted.
• Trust and safety data: identity and livestock-paper images when enabled, verification decisions and visits, reports, evidence, support requests, and audit events.
• Technical data needed to secure and operate the app, such as request timestamps, session information, and error or abuse signals.

Why we use it

• Authenticate accounts and provide the marketplace, approximate distance, offers, orders, and support.
• Check identity or farm visits, enforce livestock eligibility, review reports, prevent abuse, and protect people and evidence.
• Maintain records, improve reliability, respond to rights requests, and comply with applicable legal obligations.

Identity images stay private

Remote identity intake is disabled until the documented privacy, legal, security, support, staff-MFA, and deletion launch gates are complete. An in-person agent may instead inspect a physical ID without keeping a copy.

When enabled, trained authorized staff use the ID front and selfie for human review. AgriCentra does not use automated face matching or OCR to make the decision. Raw ID is not public and is not delivered through a reusable public or owner download link after submission.

Processors, hosting, and sharing

AgriCentra does not sell personal data. Information is shared only as needed to run and secure the service, follow your direction, review a report, or meet a lawful requirement.

Current technology providers include Supabase for authentication, database, and file storage, and Vercel for app hosting. Processing may occur outside Belize. The exact production regions and cross-border safeguards remain part of the pending Belize legal and data-protection review.

How long information is kept

• Unfinished quarantine uploads are removed after 24 hours.
• Identity images are scheduled for deletion 90 days after a decision; unreviewed, rejected, or replaced images are also deleted after 90 days. Minimal decision and audit records remain.
• Livestock-paper images are deleted 90 days after a listing closes or one year after upload, whichever comes first.
• An unresolved safety report or lawful legal hold may delay deletion. Order, safety, and audit records may be retained or de-identified when needed for integrity, disputes, security, or law.

Access, correction, deletion, and choices

Use Help to request a copy of your information, correct it, close your account, or ask for deletion. We may verify your identity and explain information that cannot yet be removed.

Publishing a WhatsApp number, business name, profile photo, or bio is optional. Some information is required to authenticate an account, make a listing or order, investigate abuse, or keep a reliable record.

Report confidentiality

The person you report does not receive your identity through the app. Authorized staff may use reporter and counterparty details only when needed to review the case, contact the parties, protect evidence, or meet a lawful requirement. Access is restricted and audited.